Refund & Cancellation Policy

Actionbox offers a no-questions-asked 14-day money-back guarantee on all first-time purchases of paid plans, including Pro ($12/mo or $120/yr) and Team ($59/mo or $590/yr). Existing Founder purchases remain covered by the guarantee applicable at purchase.

If you are not completely satisfied with Actionbox within 14 calendar days of your initial purchase date, email us at info@actionbox.cloud or request a refund through your Paddle receipt, and we will issue a 100% full refund to your original payment method.

You may cancel your recurring Actionbox subscription at any time directly from your account settings or by emailing our support team. There are no cancellation fees, lock-in contracts, or minimum commitments.

Additional member subscriptions renew separately from the base plan. Cancel each additional member subscription separately in Billing when no longer needed.

When you cancel a monthly or annual subscription, your cancellation takes effect at the end of your current prepaid billing period. You will retain access to the features and quotas included in your plan until that date. You will not be charged again for future billing cycles.

Founder sales are closed. Existing Founder 200 purchases provide a lifetime access license with zero recurring subscription fees. Founder licenses are fully protected by our standard 14-day money-back guarantee from the date of purchase.

The Founder 200 Edition includes up to 1,500 Actions per monthly usage period. This allowance is hard-capped: additional Actions are rejected until the next period or a plan change, and no metered overage charge is created.

If a refund is issued for a Founder 200 License, the lifetime quota and associated founder account perks will be revoked, and your workspace will automatically revert to the free Developer plan.

Additional Actions are purchased in prepaid packs of 1,000: $8 USD on Pro and $5 USD on Team, plus applicable tax. Packs apply to the UTC calendar month in which payment completes, expire at its end, and do not renew or roll over. Consumed packs are generally non-refundable, subject to applicable law and the guarantees in this policy.

However, if an overage charge was caused by a verified Actionbox platform defect, webhook delivery loop on our end, or documented billing error, we will gladly investigate and issue a full or prorated credit/refund.

All financial transactions, invoices, sales tax remittances (VAT/GST/HST), and card processing for Actionbox are handled through our authorized Merchant of Record, Paddle (Paddle.com Market Ltd).

When a refund is approved, Paddle processes the credit back to your original payment method (Credit Card, Apple Pay, Google Pay, PayPal, or wire). Refunds typically appear on your card or bank statement within 3 to 5 business days, depending on your financial institution.

To request a refund, cancel your subscription, or ask any billing questions, please contact our founder team at:

Email: info@actionbox.cloud

Please include your account email address and your Paddle transaction ID (found on your email receipt) so we can locate your order and process your refund immediately.